The rules of the road for using Dayalogs.
Last updated: 17 June 2026 Effective date: 17 June 2026
These Terms of Service ("Terms") govern your access to and use of the Dayalogs platform ("Service") operated by Sergio Peña Tapia, empresario individual (autónomo), NIF 46240767A, with registered address at Passeig de Manuel Girona 48, 6è 4a, 08034 Barcelona, Spain ("Dayalogs", "we", "us").
By creating an account or using the Service, you agree to these Terms. If you are accepting on behalf of an organisation, you represent that you have authority to bind that organisation.
If you do not agree, do not use the Service.
Registration. You must provide accurate information when creating an account and keep it up to date. You are responsible for all activity under your account.
Credentials. Keep your password secure. Do not share credentials. Notify us immediately at security@dayalogs.com if you suspect unauthorised access.
Eligibility. The Service is intended for businesses and professionals. You must be at least 18 years old and authorised to enter into contracts.
Organisation accounts. If you invite team members, you are responsible for their use of the Service under your account.
The Service is available under a Free plan and paid plans (Pro, Team, Enterprise) as described on the Pricing page. Features available on each plan are listed there and may change with reasonable notice.
Paid subscriptions are billed monthly in advance. Fees are non-refundable except where required by law or as stated in these Terms. Prices are in euros and exclusive of applicable taxes unless stated otherwise.
Paid plans include a prepaid euro wallet for per-use charges (survey responses and email sends). You top up the wallet manually or via automatic recharge. Wallet balances have no expiry. Wallet top-ups are non-refundable once charges have been incurred against them.
On first activation of a paid plan, you receive a one-time welcome pack of response credit and free email sends as described on the Pricing page. The welcome pack is granted once per account, never renewed or transferred.
Payments are processed by [PLACEHOLDER: Stripe]. By providing payment details you authorise us to charge the applicable fees. If a payment fails, we will notify you. After [PLACEHOLDER: 7] days of non-payment, access to paid features may be suspended.
You can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time. Your account reverts to the Free plan; your data is retained for [PLACEHOLDER: 90 days] before deletion.
We may change subscription fees with at least 30 days' notice. If you do not agree to a price change, you may cancel before it takes effect.
You may use the Service only for lawful purposes and in accordance with these Terms.
You must not:
We reserve the right to suspend or terminate accounts that violate these rules, with or without prior notice depending on severity.
Ownership. You retain ownership of all surveys, questions, audience data, and responses you create or collect ("Customer Data"). We claim no rights to Customer Data beyond what is needed to operate the Service.
Licence to operate. By using the Service, you grant us a limited, non-exclusive licence to host, store, process, and display Customer Data solely to provide the Service to you.
Accuracy and legality. You are responsible for ensuring that your surveys, their content, and the way you collect and use responses comply with applicable law — including data protection law, consumer protection law, and anti-spam regulations.
Respondent data. You are the data controller for data collected from your survey respondents. We process it as your data processor under our Data Processing Agreement (DPA), which is incorporated by reference into these Terms. See the [Privacy Policy](legal-privacy.md) for details.
For paid plans, the [PLACEHOLDER: DPA linked here or embedded as Annex] forms part of these Terms. It governs the processing of personal data of survey respondents on your behalf, in accordance with GDPR and applicable data protection law.
Free plan users who process personal data of respondents should contact us to obtain a signed DPA before going live.
The Service includes an MCP server that lets you connect Dayalogs to third-party AI tools (Claude, ChatGPT, Cursor, etc.). Use of those AI tools is governed by their respective providers' terms. Dayalogs is not responsible for AI provider behaviour, availability, or outputs. You are responsible for reviewing AI-generated survey content before publishing.
Dayalogs IP. The platform, its software, design, trademarks, and documentation are owned by Dayalogs or its licensors. These Terms do not grant you any rights to Dayalogs IP other than the limited right to use the Service.
Feedback. If you provide feedback or suggestions, you grant us a royalty-free, perpetual licence to use them without obligation.
We aim for high availability but do not guarantee uninterrupted access. We may carry out maintenance, updates, or emergency work that temporarily affects availability. We will provide reasonable advance notice for scheduled downtime where possible.
The Service is provided "as is" and "as available". To the extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose.
To the maximum extent permitted by applicable law:
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
You agree to indemnify and hold harmless Dayalogs and its officers, employees, and contractors from any claim, loss, or damage arising from: (a) your use of the Service; (b) your Customer Data; (c) your violation of these Terms or applicable law; or (d) your surveys and the way you collect or use responses.
By you. You may close your account at any time from account settings.
By us. We may suspend or terminate your account immediately if you breach these Terms, fail to pay, or if we are required to by law. We will give reasonable notice where possible unless suspension is necessary to prevent harm.
Effect of termination. Upon termination, your right to use the Service ends. We will retain Customer Data for [PLACEHOLDER: 90 days] after termination in case you reactivate, then delete it. Billing records are retained as required by law.
We may update these Terms from time to time. For material changes, we will notify you by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance. If you do not agree, you may cancel your account before the changes take effect.
These Terms are governed by the laws of Spain. Any dispute that cannot be resolved amicably will be subject to the exclusive jurisdiction of the courts of Barcelona.
If you are a consumer (which is unusual for this B2B product), mandatory consumer protection rules in your country of residence may apply regardless of this clause.
Entire agreement. These Terms, the Privacy Policy, the Cookie Policy, and the DPA (where applicable) constitute the entire agreement between you and Dayalogs regarding the Service.
Severability. If any provision is found unenforceable, the remainder of the Terms continues in full force.
No waiver. Failure to enforce any provision does not constitute a waiver of future enforcement.
Assignment. You may not assign your rights under these Terms without our written consent. We may assign ours in connection with a merger, acquisition, or sale of assets.
Legal and compliance: legal@dayalogs.com General: hello@dayalogs.com Post: Sergio Peña Tapia, Passeig de Manuel Girona 48, 6è 4a, 08034 Barcelona, Spain